OUR SERVICES
OUR SERVICES
Account type |
Transactional value per day |
Balance limit on account |
KYC requirements |
| Agent | K300,000 | K1,000,000 | - A copy of NRC or Passport - Agent Picture - Proof of residence as either: (i) Utility bill in Agent or Agent's company name (ii) Title deed (iii) Stamped letter from the Bank |
| Commercial | No Limit | No Limit | - PACRA Registration document - Current Lease Agreement or letter from the bank as proof of residence - NRCs or passports of all directors |
| Corporate | No Limit | No Limit | - PACRA Registration document - Current Lease Agreement or letter from the bank as proof of residence - NRCs or passports of all directors - Board Resolution authorising opening of Agent Account - Signed Agreement with cGrate |
| Airtime Sales Discounts | |
| Network Provider | Upfront Discount earned (%) |
| MTN | 3.50% |
| Airtel | 2.50% |
| Zamtel | 4.50% |
| Chaopena Airtime Discounts Bonus | (Sell more Airtime earn more discounts) | |
| Min Monthly Value | Max Monthly Value | Total Discount Earned |
| - | K22,499.00 | 0% |
| 22,500.00 | 29,999.00 | 1.875% |
| 30,000.00 | 44,999.00 | 2.125% |
| 45,000.00 | 1,000,000.00 | 2.375% |
| Description | Basic |
| S1 Plus: With Printer | K4,500 |
| S1: No printer | K3,800 |
| Bluetooth Printer | K850 |
| DStv | 1% |
| GOtv | 1% |
| Topstar | 1% |
| Zesco | 1% |
| Liquid Telecom | 5% |
| MLife | 3% |
| POS Paper | Free |
| Machine Repairs | As per quote |
| Transaction Amount (K) | Transfer Fee (K) | Mobile Money Transaction Levy (K) | Total Fees (K) |
| Between 1 to 150 | 7.5 per transaction | 0.08 | 7.58 |
| Between 150 to 300 | 7.5 per transaction | 0.1 | 7.6 |
| Between 300 to 500 | 7.5 per transaction | 0.2 | 7.7 |
| Between 500 to 1,000 | 7.5 per transaction | 0.5 | 8 |
| Between 1,000 to 3,000 | 7.5 per transaction | 0.8 | 8.3 |
| Between 3,000 to 5,000 | 7.5 per transaction | 1 | 8.5 |
| Between 5,000 to 1,0000 | 7.5 per transaction | 1.5 | 9 |
| Above 10,000 | 7.5 per transaction | 1.8 | 9.3 |
